Terms & Conditions

Welcome to IstanbulTick (“we,” “us,” or “our”). By accessing or using our official website (www.istanbultick.com) and related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree, you may discontinue using the Website at any time.

These Terms are designed to create a safe, transparent, and respectful environment for all users. Please read them carefully.

Acceptance of Terms

By visiting, browsing, or making purchases through IstanbulTick, you automatically accept these Terms & Conditions along with any additional policies referenced herein, including our Purchase Policy, Sales Contract, and Privacy Policy.

We may update, modify, or replace portions of these Terms at any time. Continued use of the Website signifies your acceptance of such changes.

 Eligibility & Personal Use

You may use the Website solely for personal and non-commercial purposes.

You represent and warrant that:

• You are at least 18 years old or using the Website under the supervision of a legal guardian.
• You will not use the Website for unlawful, harmful, misleading, or unauthorized purposes.
• You will not attempt to copy, modify, distribute, hack, or interfere with the Website’s functionality.

Any use beyond personal browsing, ticket purchasing, or legitimate event participation is prohibited unless expressly permitted in writing by IstanbulTick.

User Account & Security

You may be required to create an account to purchase tickets or access certain features. You agree to:

• provide accurate and up-to-date information
• maintain the confidentiality of your login details
• accept full responsibility for all activities conducted through your account

IstanbulTick is not responsible for unauthorized use of your account. You agree to inform us promptly of any suspected security breach.

Website Content & Intellectual Property

All content on the Website—including text, graphics, images, logos, designs, event details, software, trademarks, and databases—is the property of IstanbulTick or its partners.

You may not:

• reproduce, duplicate, copy, sell, or exploit any part of the Website
• use automated systems (bots, crawlers, scrapers) without written permission
• reverse-engineer or attempt to access source code

Limited viewing, printing, and downloading for personal, non-commercial use is permitted.

Ticket Purchasing & Event Information

All event-related information (dates, times, seating, conditions, pricing) is provided for your convenience.

Please note:

• Event details may change without prior notice due to organizer decisions.
• IstanbulTick acts as an authorized ticketing platform and is not the organizer, promoter, or performer unless explicitly stated.
• Responsibility for event execution, performance quality, schedule changes, cancellations, or on-site conditions rests solely with the event organizer.

By purchasing tickets, you agree to comply with the Purchase Policy & Sales Contract, which governs refunds, cancellations, seating rules, entry regulations, and ticket usage.

Prohibited & Unauthorized Use

You agree NOT to use the Website to:

• resell tickets without authorization
• upload harmful files, viruses, or malicious code
• commit fraud, impersonate others, or misuse payment information
• bypass security measures
• damage or overload the Website’s infrastructure
• engage in abusive, aggressive, or unlawful behavior

Violation of this section may result in immediate account termination, ticket cancellation, blocking of access, and possible legal action.

Third-Party Links & External Content

The Website may contain links to external websites, applications, or services not controlled by IstanbulTick.

We are not responsible for:

• the content or security of third-party websites
• their policies, products, or services
• damages resulting from visiting those websites

Users access third-party services at their own discretion.

Service Availability & Technical Issues

We aim to keep our Website accessible at all times. However:

• interruptions, delays, or technical errors may occur
• maintenance may cause temporary service suspension
• unforeseen issues may affect ticket sales or website performance

Content and services are provided “as is” and “as available” without warranty of uninterrupted operation, accuracy, or suitability for any purpose.

Limitation of Liability

To the fullest extent permitted by law, IstanbulTick is NOT liable for:

• any technical issues, server failures, or network errors
• viruses or harmful components downloaded from the Website
• the actions or negligence of organizers, promoters, or venues
• event cancellations, delays, changes, seating disputes, or venue issues
• loss of data, financial damage, or indirect, incidental, or consequential losses

Our liability is limited strictly to the amounts paid directly to IstanbulTick for the affected service.

User-Generated Content

If the Website allows posting comments, reviews, messages, or uploads, you agree that:

• content must be lawful, honest, respectful, and non-harmful
• IstanbulTick may monitor, remove, or restrict content at its discretion
• you grant IstanbulTick a non-exclusive, royalty-free license to use such content for service improvement or display

Harmful, offensive, or infringing content will be removed without notice.

Right to Modify or Terminate Services

IstanbulTick reserves the right to:

• update or change website features
• remove or modify content
• limit or suspend access to users or third parties
• permanently discontinue the Website or any part of the services
• delete user information that violates our policies

These actions may occur without prior notice.

Indemnification

You agree to indemnify, defend, and hold harmless IstanbulTick from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:

• your unlawful, improper, or unauthorized use of the Website
• your violation of these Terms
• your violation of third-party rights

 Dispute Resolution

Any dispute or claim related to:

• use of the Website
• purchase of tickets
• services or products provided

shall be resolved through individual arbitration and amicable settlement. You waive your right to pursue class action or court litigation unless required by local law.

Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of Turkey which IstanbulTick operates, unless otherwise stated.

Termination of Access

IstanbulTick may restrict or terminate access to the Website if:

• you violate these Terms
• fraudulent activity is detected
• required by law or court order

Termination does not limit our right to pursue legal remedies.

Updates to Terms

We may revise these Terms periodically. The updated version will always be available on this page.

Your continued use of the Website constitutes acceptance of the latest Terms.